Privacy Policy
To review additional material modifications and their effective dates, please scroll to the bottom of the page.
SoulmatePic.com owns and operates this domain and website business. All references to "we," "us," this "website," or this "site" shall be construed to mean this domain, SoulmatePic.com.
Scope of Our Privacy Policy
Our Privacy Policy applies to all services offered by us and our affiliated entities, including services accessed by mobile devices and application programming interfaces (API), but excludes services with separate privacy policies that do not incorporate this Privacy Policy. Our Privacy Policy does not cover the information practices of other companies and organizations who advertise our services and may use cookies, web beacons (pixel tags), and other methodologies to serve personalized ads.
Modifications to This Privacy Policy
We may modify this Privacy Policy at any time without prior notice by posting an amended Privacy Policy accessible via the "Privacy Policy" link on this site's homepage. Your continued use of this site indicates your acceptance of the amended Privacy Policy. For any material modifications that are less restrictive on our use or disclosure of your previously disclosed Personal Information, we will obtain your consent before implementing such revisions.
Information We Collect
Personal Information: "Personal Information" includes any information regarding a natural person that can be used directly to identify them. This may vary depending on the purpose for which you provide it and may include name, physical address, email address, phone number, mobile number, usage data, survey data, user-generated content, device data, cookie data, credit card information, and location data. We may also collect publicly available Personal Information posted on social media platforms and profiles.
Usage Data: We, our affiliated entities, and our marketing partners (including third-party service providers, advertisers, advertising networks, and data brokers) may use automated means to collect various types of information about you, your computer, or other devices used to access this site or its services. This includes information collected automatically from this site or by our marketing partners.
Collection Methods
Personal Information: We collect Personal Information at the time you provide it to us through sign-up forms, account registration, product/service promotions, or contests.
Communications: We collect Personal Information you provide when communicating with us, such as when subscribing to information from our site or participating in our mailing list activities.
Usage Data: We collect Usage Data as you use this site, interact with emails we send, and via social media platforms, third-party platforms, websites, applications, and services of our marketing partners. This data may be collected passively or automatically using technologies such as cookies, web beacons, locally stored objects, and mobile device identifiers and SDKs. (See below for specific information about cookies and web beacons.)
How We Use Your Information
We may use your Personal Information and Usage Data for the performance of services or transactions for which it was given, and for the basic purposes of this site. This includes usage in connection with other products, services, promotions, personalized ads, contests, internal reporting, and security assessments. We may send you messages related to certain features or your activity on this site and updates about changes to our site or services. By default, you will receive these messages via email.
We may use publicly available Personal Information from social media profiles for marketing and advertising activities and contact management. We may use Usage Data to customize ads, offers, and content based on your site usage and analyze the performance of these elements.
We may combine and use Personal Information and Usage Data from all services and products offered by us and our affiliated entities to provide, protect, improve, and develop new services and products, treating you as a single user across these services.
Information Sharing and Disclosure
General Disclosure Policy: We may share and disclose your Personal Information as described below. We may share and disclose Usage Data without restriction.
Affiliated Entities: We may provide your Personal Information and Usage Data to any affiliated entities we may have, including our subsidiaries.
Service Providers: We may provide access to your Personal Information and Usage Data to our trusted service providers who assist us with the operation and maintenance of this site. These providers will be given access to your information only as is reasonably necessary to provide the contracted services.
Successors: If we sell or transfer part or all of our business or assets to another organization (e.g., in the course of an acquisition, merger, bankruptcy, or liquidation), we may transfer your Personal Information and Usage Data. The buyer or transferee will be required to agree to our commitments provided in this Privacy Policy.
Legal Process, Enforcement, and Security: We may disclose your Personal Information and Usage Data if we have a good faith belief that access, use, preservation, or disclosure is reasonably necessary to (i) comply with any applicable law, regulation, legal process, or enforceable governmental request, (ii) detect, prevent, or address fraud or other illegal activity, and (iii) investigate, respond to, or enforce violations of our rights or the security of this site.
Your California Privacy Rights
Under California Law SB 27, California residents have the right to receive, once a year, information about third parties with whom we have shared information about them or their families for marketing purposes during the previous calendar year, and a description of the categories of personal information shared. To request this information, please send an email to the email address provided in our contact information below, including the phrase "California Privacy Request" in the subject line, the domain name of the website you are inquiring about, and your name, address, and email address. We will respond within thirty days of receiving such a request.
Cookies and Web Beacons
To provide better service, we and our marketing partners may use cookies and other data collection methodologies to collect Usage Data, store your preferences, and track pages you visit and past activity at our site and other websites. This information helps us and our marketing partners display personalized ads and compile aggregated statistics regarding the effectiveness of our promotional campaigns.
Cookies: Cookies are tiny pieces of information stored by your browser on your computer's hard drive, used to customize content based on your browser. You can disable cookies in your browser settings, but this may affect your ability to use certain features of our site.
Web Beacons: Web Beacons (single-pixel gifs or clear gifs) assist in delivering cookies and allow us to count users who have visited pages of our site. We may include Web Beacons in promotional emails or newsletters to determine whether messages have been opened and acted upon.
Data Security
We implement reasonable and appropriate security procedures consistent with prevailing industry standards to protect data from unauthorized access. However, no data transmission over the Internet or method of data storage can be guaranteed 100% secure. While we strive to protect your Personal Information by following generally accepted industry standards, we cannot ensure or warrant the absolute security of any information you transmit to us or archive on this site. We encrypt Personal Information transmitted through our registration process or when purchasing products/services using secure socket layer technology (SSL).
Onward Transfer Outside Your Country of Residence
Updating Personal Information
Upon request, we will permit you to request changes or updates to your Personal Information for legitimate purposes. We request identification prior to approving such requests. We reserve the right to decline any requests that are unreasonably repetitive or systematic, require unreasonable time or effort, or undermine the privacy rights of others. We may permit you to access your Personal Information in any account you establish on this site to make your own changes or updates, providing instructions where necessary.
Children's Online Policy
We are committed to preserving online privacy for all visitors, including children. Consistent with the Children's Online Privacy Protection Act (COPPA), we will not knowingly collect any information from or sell to children under the age of 13. If you are a parent or guardian who has discovered that your child under 13 has submitted personally identifiable information without your consent, we will remove the information from our active list upon request. To request the removal of your child's information, please contact us as provided below under "Contact Us," including the same login information your child submitted.
General Terms for All Programs
Duty to Notify and Indemnify
You agree to indemnify, defend, and hold us harmless from any claim or liability resulting from your failure to notify us of a change in the information you provided, including any claim or liability under the Telephone Consumer Protection Act (47 U.S.C. Sec. 227) and any regulations promulgated thereunder, resulting from us attempting to contact you at the provided mobile telephone number.
Disclaimer of Warranty
The Programs are offered on an "as-is" basis and may not be available in all areas at all times. We are not liable for any delays or failures in the receipt of mobile messages connected with any Program. Delivery of mobile messages is subject to effective transmission from your wireless service provider/network operator, and is outside of our control.
Participant Age
Children under 18 may not participate in any Program, and parents or legal guardians may not agree to these Terms on their behalf. If we become aware that a child under 18 has provided personal information, we will use our best efforts to remove it permanently from our files.
Privacy Policy
We respect your privacy. We will only use information you provide to transmit your mobile messages and respond to you if necessary. This includes sharing information with our program partners, message content providers, phone companies, and vendors who assist us in delivering mobile messages. We do not sell, rent, loan, trade, lease, or otherwise transfer for profit any phone numbers or customer information collected through Programs to any third party, except as necessary to satisfy legal obligations or protect our rights or property. By providing accurate, complete, and true information when completing forms online or otherwise, you agree not to use a false or misleading name. If we believe information is untrue, inaccurate, or incomplete, we may refuse access to the Program and pursue legal remedies.
This Privacy Policy and Terms and Conditions is strictly limited to these Programs and has no effect on any other privacy policies governing the relationship between you and us in other contexts.
Governing Law
This Agreement shall be governed by the laws of the State of California, without reference to conflict of laws principles. Any suit to enforce this Agreement shall be brought exclusively in the State and U.S. District Courts located in San Diego, California. The Parties submit to the personal jurisdiction of such courts and waive any venue objection.
Miscellaneous
You warrant and represent to us that you have all necessary rights, power, and authority to agree to these Terms and perform your obligations hereunder. The failure of either party to exercise any right provided for herein will not be deemed a waiver of any further rights. If any provision of these Terms is found to be unenforceable or invalid, it will be limited or eliminated to the minimum extent necessary so that this Agreement remains in full force and effect. Any new features, changes, updates, or improvements to any Program shall be subject to these Terms unless explicitly stated otherwise. We reserve the right to change these Terms from time to time, and you are responsible for reviewing them periodically.
Problems?
If you are experiencing any problems, please email us at support@SoulmatePic.com and describe the issue.
Contact
This message program is a service of SoulmatePic.com. You may contact a company representative at support@SoulmatePic.com.
Dispute Resolution
In the interest of resolving disputes in the most expedient and cost-effective manner, you and SoulmatePic.com agree that any dispute arising out of or related to these messaging terms and conditions ("Messaging Terms") or your receipt of text messages from SoulmatePic.com or its service providers will be resolved by binding arbitration. Arbitration uses a neutral arbitrator instead of a judge or jury and allows for more limited discovery than in court. This agreement to arbitrate disputes includes all claims arising out of or related to these Messaging Terms, or your receipt of text messages, regardless of when a claim arises. You and SoulmatePic.com waive the right to a trial by jury or to participate in a class action.
Exceptions: Notwithstanding the above, nothing in these Messaging Terms will waive the right of you or SoulmatePic.com to (i) bring an individual action in small claims court, (ii) pursue enforcement through applicable federal, state, or local agencies, (iii) seek injunctive relief in aid of arbitration, or (iv) file a lawsuit for intellectual property infringement.
Arbitrator: Any arbitration will be governed by the Federal Arbitration Act and the AAA Rules of the American Arbitration Association ("AAA"), as modified by these Messaging Terms, and administered by the AAA.
Notice; Process: If you or SoulmatePic.com intends to seek arbitration, the party seeking arbitration must first send a written notice of the dispute to the other party by U.S. Mail. The Notice must describe the nature and basis of the claim and the specific relief sought. If you and SoulmatePic.com do not reach an agreement within 30 days, you or SoulmatePic.com may commence arbitration.
Fees: If you commence arbitration, SoulmatePic.com will reimburse your filing fee unless your claim is for more than $1,000. If the arbitrator finds your claim frivolous, payment of fees will be governed by the AAA Rules.
No Class Actions: You and SoulmatePic.com agree that each may bring claims only in an individual capacity, not as a plaintiff or class member in any class or representative proceeding.
Modifications to Arbitration Provision: If SoulmatePic.com makes any future change to this arbitration provision, you may reject the change by sending written notice within 30 days. In this case, the arbitration provision in effect immediately prior to the change will continue to govern.
Enforceability: If an arbitrator decides that applicable law precludes enforcement of any limitation on class actions, that claim must be severed and brought in court. All other provisions will remain in full force and effect.
For any questions or issues, please contact us at support@SoulmatePic.com.